Returns policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, if the product is damaged  a refund  is also made to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

• Discounted items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in original packaging
• Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

Your steps should be laid out clearly, linking to relevant pages, such as your online portal.

1. Login to our online return portal using your email address and order ID
2. Choose the products you wish to return or exchange from your order
3. Print your prepaid shipping label that you will receive by email
4. Send all items back to us using the label provided

FAQs on the returns and exchange policy

• How long it takes to receive your refund, replacement product, or store credit
  • we usually refund with in 7 days after receiving the product back from you. There could be some exceptions which might result in a longer duration.
• Any shipping fees the customer will need to pay
  • The customer would be charged the nominal shipping charge or the customer can ship it to us on their own expense.
• Any return restocking fees the customer will need to pay
  • No