If you’re looking to return or exchange your order for whatever reason, we’re here to help!
We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit , exchange with a different product , and incase the product is damaged a refund is also made as per your original payment mode .
Please note the following exceptions to our return and exchange policy:
- Discounted items and Sale products cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- All the standard size products are eligible for exchange .However , Products once altered or resized are not eligible for exchange / return .
- Leggings , bottom wear and custom made orders are not eligible for returns or exchange .
To initiate a return or exchange, please complete the following steps:
Kindly raise a return request within 48 hours of receiving your order . Please write to us at email@example.com with your return request and we shall provide you the details of further procedure . You can also WhatsApp our customer care number @ 7995038888.
FAQs on the returns and exchange policy
- How long it takes to receive your refund, replacement product, or store credit
- we usually provide a store credit through a coupon code which can be used store wide which has no validity period .
- refunds are initiated with in 7 days after receiving the product back from you. There could be some exceptions which might result in a longer duration.
- Any shipping fees the customer will need to pay
- Return shipping expense to be borne by the client . In case of damage or a wrong product sent , company will bear the shipping costs .
FOR INTERNATIONAL CLIENTS :
International orders are not eligible for refund . We only provide a store credit in case of exchange.
Incase the customer wants to return the products , we accept the order to be returned to us within 30 days period . The return shipping costs to be borne by the client .